:root{--ink:#101c35;--blue:#0758f9;--muted:#526178;--line:#dfe7f2;--pale:#f0f7ff;--radius:12px;font-family:Inter,system-ui,-apple-system,"Segoe UI",sans-serif;color:var(--ink);background:#fff;font-synthesis:none}
*{box-sizing:border-box}body{margin:0;font-size:15px;line-height:1.6}a{color:var(--blue);text-decoration:none}a:hover{text-decoration:underline}button,input{font:inherit}button,a,input,summary{-webkit-tap-highlight-color:transparent}button{cursor:pointer}a:focus-visible,button:focus-visible,input:focus-visible,summary:focus-visible,[tabindex]:focus-visible{outline:3px solid #0758f9;outline-offset:4px}[hidden]{display:none!important}svg{flex-shrink:0}h1,h2,p{margin:0}.wrap{width:min(1240px,calc(100% - 48px));margin-inline:auto}.skip-link{position:absolute;left:16px;top:-100px;padding:12px 18px;background:#fff;border:2px solid var(--blue);z-index:10}.skip-link:focus{top:12px}
.topbar{background:#f5f8fc;border-bottom:1px solid #edf1f7;font-size:12px;color:#42506a}.topbar .wrap{display:flex;justify-content:space-between;padding-block:7px}.site-header{border-bottom:1px solid var(--line);background:#fff}.header-inner{display:flex;align-items:center;justify-content:space-between;gap:24px;min-height:94px}.brand{display:inline-flex;flex-shrink:0}.brand img{width:188px;height:auto;display:block}.header-nav{display:flex;align-items:center;gap:12px}.header-nav a{display:inline-flex;align-items:center;justify-content:center;gap:9px;min-height:44px;padding:9px 15px;border:1px solid transparent;border-radius:9px;color:var(--ink);font-weight:600;font-size:13px}.header-nav .home-link{color:var(--muted)}.header-nav .phone-link{border-color:var(--line)}.header-nav .whatsapp-link{background:#edf5ff;color:#0752d8}.header-nav a:hover{background:#f0f7ff;text-decoration:none}.breadcrumb{display:flex;gap:10px;align-items:center;font-size:12px;color:#6b778d;padding-block:20px}.breadcrumb a{color:#526178}
.tracking-layout{display:grid;grid-template-columns:1fr 1fr;gap:60px;align-items:start;background:linear-gradient(135deg,#f0f7ff 0%,#f8fbff 55%,#f0f5ff 100%);border:1px solid #d6e7ff;border-radius:16px;padding:48px;position:relative}.intro{padding-top:8px;min-width:0}.eyebrow{display:flex;align-items:center;gap:8px;font-size:11px;font-weight:700;letter-spacing:.085em;color:var(--blue)}.eyebrow svg{width:17px;height:17px}.intro h1{font-size:clamp(34px,3.1vw,44px);line-height:1.14;letter-spacing:-1.6px;margin:18px 0;color:#0d1931;font-weight:750}.intro h1 span{color:var(--blue)}.lead{color:#43526a;line-height:1.75;max-width:440px;font-size:15px}.intro-details{display:grid;gap:20px;margin-top:30px}.detail-item{display:flex;align-items:center;gap:13px}.icon-tile{width:42px;height:42px;display:grid;place-items:center;background:#fff;border:1px solid #dce8fa;border-radius:11px;color:var(--blue);flex-shrink:0}.detail-item h2{font-size:14px;font-weight:650;line-height:1.4}.detail-item p{font-size:12px;color:var(--muted);margin-top:3px}.intro-foot{display:flex;align-items:center;gap:11px;margin-top:30px;color:#526178;font-size:12px;line-height:1.5}.intro-foot strong{letter-spacing:.05em;color:var(--ink);font-size:12px}.abt-line{height:34px;width:3px;border-radius:5px;background:#ee0342}.query-column{min-width:0}.query-card,.result-card{background:#fff;border:1px solid #dce5f1;border-radius:16px;padding:30px;box-shadow:0 8px 32px #11234a08}.form-heading{display:flex;align-items:center;gap:13px;margin-bottom:27px}.form-icon{width:45px;height:45px;border-radius:12px;background:#eef5ff;color:var(--blue);display:grid;place-items:center;flex-shrink:0}.form-heading h2{font-size:21px;line-height:1.3;letter-spacing:-.55px}.form-heading p{font-size:12px;color:var(--muted);margin-top:5px}.field{margin-bottom:19px}.field label{display:block;font-size:13px;font-weight:650;margin-bottom:8px}.input-wrap{position:relative}.input-wrap>svg{position:absolute;left:15px;top:16px;width:19px;height:19px;color:#6d7b91;pointer-events:none}.input-wrap input{width:100%;min-height:52px;padding:12px 14px 12px 44px;background:#f9fbfe;border:1px solid #cbd7e6;border-radius:9px;color:var(--ink);font-size:16px;line-height:1.4}.input-wrap input::placeholder{color:#718096;font-size:14px;opacity:1}.input-wrap input:focus{border-color:var(--blue);background:#fff}.input-wrap input[aria-invalid=true]{border-color:#b82738}.field-help{font-size:11.5px;color:#637187;margin-top:6px;line-height:1.5}.button{display:inline-flex;justify-content:center;align-items:center;gap:10px;min-height:49px;border-radius:9px;padding:11px 16px;background:var(--blue);border:1px solid var(--blue);color:#fff;font-size:14px;font-weight:650;line-height:1.5;text-align:center}.button:hover{background:#004bdc;border-color:#004bdc;text-decoration:none}.button:disabled{opacity:.65;cursor:wait}.submit-button{width:100%;margin-top:2px}.submit-button>svg:last-child{margin-left:auto;width:18px}.submit-button>svg:first-child{width:19px}.submit-button span{flex:1}.button-secondary{color:var(--blue);background:#fff;border-color:#a6c2f4}.button-secondary:hover{background:#f0f7ff;color:var(--blue);border-color:#0758f9}.privacy-note{display:flex;gap:8px;color:#627087;font-size:10.5px;line-height:1.65;margin-top:17px}.privacy-note svg{width:15px;height:15px;margin-top:3px}.policy-links{display:flex;gap:8px;flex-wrap:wrap;align-items:center;justify-content:center;font-size:10.5px;line-height:1.6;border-top:1px solid #edf1f6;margin-top:15px;padding-top:13px}.policy-links a{text-decoration:underline;text-underline-offset:3px}.help-card{display:flex;gap:11px;margin-top:16px;padding:0 9px;color:#526178;align-items:center}.help-card>svg{width:24px;height:24px;color:#3767b6}.help-card strong{font-size:12px;color:#253653}.help-card p{font-size:11.5px;margin-top:1px}.help-card a{text-decoration:underline;text-underline-offset:2px}.form-message{background:#fff2f3;border:1px solid #edbac2;color:#912737;padding:12px 14px;border-radius:8px;font-size:13px;line-height:1.6;margin-bottom:16px}.form-message a{display:block;margin-top:5px}.form-message.is-info{background:#eef5ff;border-color:#b8cef5;color:#164999}
.support-section{display:grid;grid-template-columns:.72fr 1.28fr;gap:60px;padding:44px 0 48px}.support-heading .eyebrow{font-size:10px}.support-heading h2{font-size:24px;line-height:1.25;letter-spacing:-.6px;margin-top:10px}.support-content{border-top:1px solid var(--line)}details{border-bottom:1px solid var(--line);scroll-margin-top:20px}summary{list-style:none;display:flex;justify-content:space-between;align-items:center;gap:20px;cursor:pointer;padding:16px 0;font-size:13px;font-weight:650;line-height:1.5}summary::-webkit-details-marker{display:none}summary>span{color:var(--blue);font-size:23px;font-weight:400;line-height:1}details[open] summary>span{transform:rotate(45deg)}details>p,.terms-body{padding:0 30px 18px 0;color:var(--muted);font-size:13px;line-height:1.8}.terms-body p+p{margin-top:10px}.terms-body a{text-decoration:underline}.site-footer{background:#f7f9fc;border-top:1px solid var(--line);padding:26px 0;color:#5e6b80}.footer-inner{display:flex;justify-content:space-between;gap:24px;align-items:center}.site-footer strong{font-size:13px;color:var(--ink)}.site-footer p{font-size:11px;margin-top:3px}.site-footer nav{display:flex;gap:20px;font-size:12px}.site-footer a{color:#425572}.result-card{outline:none}.result-top{display:flex;justify-content:space-between;gap:14px;flex-wrap:wrap;align-items:center}.status{display:inline-flex;align-items:center;gap:7px;background:#fff5df;color:#7d5600;font-weight:650;font-size:12px;padding:6px 10px;border-radius:7px}.status>span{width:7px;height:7px;border-radius:50%;background:currentColor}.status-done{background:#e5f6ec;color:#126039}.status-returned{background:#eef1f7;color:#4a5870}.ticket-label{font-size:12px;color:#667389}.result-card h2{font-size:23px;line-height:1.35;letter-spacing:-.5px;margin:23px 0 12px;overflow-wrap:anywhere}.result-description{color:#43526a;font-size:14px}.result-dates{margin:26px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}.result-dates>div{padding:15px 0;display:flex;gap:16px;justify-content:space-between;align-items:baseline}.result-dates>div+div{border-top:1px solid #edf1f6}.result-dates dt{font-size:12px;color:#637187}.result-dates dd{margin:0;font-size:13px;font-weight:600;text-align:right}.result-note{font-size:12px;color:#637187}.result-actions{display:grid;gap:10px;margin-top:22px}.result-actions .button{font-size:13px}
@media(min-width:1450px){.tracking-layout{padding:54px 58px;gap:80px}}
@media(max-width:1020px){.tracking-layout{gap:30px;padding:32px}.intro h1{font-size:36px}.query-card,.result-card{padding:24px}.form-heading h2{font-size:19px}.detail-item p{font-size:11.5px}.header-nav{gap:3px}.header-nav a{padding:9px 11px}.support-section{gap:32px}}
@media(max-width:760px){.wrap{width:calc(100% - 32px)}.topbar .wrap{font-size:10px;padding-block:6px}.topbar .wrap>span:last-child{display:none}.header-inner{min-height:77px;gap:10px}.brand img{width:152px}.header-nav{gap:7px}.header-nav a{min-width:42px;min-height:42px;padding:9px;border:1px solid var(--line)}.header-nav a span{display:none}.header-nav .home-link{display:none}.breadcrumb{padding-block:14px;font-size:11px}.tracking-layout{grid-template-columns:1fr;gap:23px;padding:24px 18px;border-radius:12px}.intro{padding-top:0}.eyebrow{font-size:10px}.intro h1{font-size:32px;letter-spacing:-1.1px;line-height:1.14;margin:13px 0 12px}.intro h1 br{display:none}.intro h1 span{display:block}.lead{font-size:13px;line-height:1.7;max-width:510px}.intro-details,.intro-foot{display:none}.query-card,.result-card{padding:23px 20px;border-radius:12px}.form-heading{margin-bottom:24px;gap:11px}.form-heading h2{font-size:19px}.form-heading p{font-size:11.5px}.form-icon{width:40px;height:40px}.field{margin-bottom:18px}.privacy-note{font-size:10.5px}.policy-links{font-size:10.5px}.help-card{padding:0 3px}.help-card strong{font-size:11.5px}.help-card p{font-size:11px}.support-section{grid-template-columns:1fr;gap:21px;padding:33px 0}.support-heading h2{font-size:23px}.support-heading .eyebrow{font-size:9px}summary{font-size:12px;gap:18px}.footer-inner{align-items:flex-start;flex-direction:column;gap:16px}.site-footer{padding:23px 0}.site-footer p{font-size:10.5px}.result-card h2{font-size:22px}.result-dates>div{gap:8px}.result-dates dd{font-size:12px}.result-dates dt{font-size:11px}}
@media(max-width:370px){.wrap{width:calc(100% - 24px)}.tracking-layout{padding:20px 12px;gap:21px}.intro h1{font-size:29px}.query-card,.result-card{padding:20px 15px}.form-heading h2{font-size:17px}.form-icon{width:35px;height:35px}.brand img{width:142px}.header-nav a{min-width:40px;min-height:40px}.policy-links{font-size:10px;gap:6px}.button{font-size:13px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}
@media print{.topbar,.header-nav,.breadcrumb,.intro,.query-card,.help-card,.support-section,.site-footer,.result-actions,.skip-link{display:none!important}.tracking-layout{display:block;background:#fff;border:0;padding:0}.result-card{box-shadow:none;border:0;padding:24px 0}.site-header{border-bottom:1px solid #ddd}.wrap{width:100%}}